This site is hosted by
Yahoo! Store. Yahoo! hosts the store pages,
ordering system, and order data. Yahoo!
automatically collects order information but may
only use this information in the aggregate. If
you accessed this store through Yahoo! Shopping,
Yahoo! also automatically collects information
about your shopping experience. Please see the Yahoo!
information about how Yahoo! uses this
It is the policy
of Shaw Creek Farms and Shaw
Creek Bird Supply, to keep your email address and any
other information we may receive about you
completely private. We do not sell or share our
customer information with anyone.
Your credit card information is transferred to us
using Yahoo's secure servers,
and is automatically deleted
from our system after our business is concluded.
If you have questions about privacy regarding our
site, please email at Info@ShawCreekFarms.com .
you need help navigating our web site, or have
questions regarding ordering, delivery, etc.,
please refer to this section first. If your
question is not answered here, please email us at
Help@ShawCreekFarms.com . We will respond to your
email as quickly as possible, usually within the
If you would like more information about us,
please email us at Info@ShawCreekFarms.com .
Our snail mail address is Shaw
Creek Farms, 2019 Co.Rd. 137, Cardington, Ohio
43315. (Please do not send returns to this
address! For return authorization, please email
us at Service@ShawCreekFarms.com .
Shipping and Sales Tax
Orders are shipped UPS Ground or FedEx. We
usually ship the next business day and the
packages take between 3 to 7 business days to
arrive. A tracking number will be emailed to you
at time of shipping.(More information below, in
We are required to charge sales tax on all orders
shipped to addresses in Ohio, US only. No tax
will be charged on orders shipped outside the
state of Ohio, US.
How can you offer such
At Shaw Creek Bird Supply, you take advantage of our
direct relationship with the
manufacturers. We bring you their best products
via the internet, and they ship those products
directly to your door. This completely eliminates
the retail store, and all those costly retail
"overhead" markups are gone forever!
How "up to
date" are your products?
The products we sell are always the newest models
and latest updates. We update our site with the
latest products as they become available from the
What about shipping
Shipping costs are based on the costs charged to
us by the manufacturer (shipping & handling)
to deliver the product directly to you from their
warehouse. Most products are shipped via UPS
Ground or FedEx.
When should I expect
Virtually all our products are shipped the next
business day. However, due to an extremely busy
season this spring please expect 5 to 14 days
before your order is shipped. A tracking number
will be emailed to you at time of shipping. After
the product leaves the warehouse, standard UPS
Ground and FedEx shipping times apply, which,
depending on your location and the volume being
handled by UPS & FedEx at the time, is from
three to seven business days.
What if I need warranty
Our products are top quality name brand
merchandise, but we understand that sometimes you
just aren't happy with something you purchase,
whether in a physical store or online. You can
return any item for any reason for a refund
within 10 days of receipt. Returns must be in
salable condition, with ALL original materials
and packing. We must charge a 25% restocking fee
(since the manufacturers charge us this fee), and
the customer is responsible for return shipping.
(Please note...we do NOT resell returned
merchandise here on our web site). Simply email
us at Service@ShawCreekFarms.com .
How safe is my credit
When you buy from Shaw Creek Bird
your credit card purchase is processed in real
time through Yahoo's secure
servers. Then your order is encrypted before
being sent to Shaw Creek General
Your card couldn't be safer!